Upon receiving the order, the consumer has the right to withdraw from the agreement within 14 days, the reasons behind such a decision need not be specified (depending on the products or services, the consumer may not have the right to withdraw.) In the event of cancellation of a sale agreement, a corresponding application must be sent to the following e-mail address: orders@anix-shop.com. The application must contain the following information: the goods to be returned, the order number and the bank account to which the money will be returned. The amount paid for the goods (excluding the cost of delivery of the goods) will be returned to the consumer’s account no later than 30 days after the notice of withdrawal from the contract reaches the seller.